| How do I login? |
· Go to our homepage,
www.godfrey.org.
· Place your cursor over the Member Log In tab and click Log In. If you are inside a Family History Center
click on FHC Log In.
·
Click the link on the color that matches your subscription package.
· A yellow
login box comes up. The top Library line of the box is already filled in, do
nothing here.
· Line two of the
box is where you type in your barcode number (the number that appears on the
back of your Godfrey Scholar Card). Type the entire number without spaces or
dashes.
· Line three of the box is
where you type in the password "godfrey". This should be in all lowercase
letters.
· Click on the box that
reads "Remember me" (your computer will autofill the number for you next time).
· Click "Go".
When the page comes up, you will see three columns of yellow
folders. The folders are closed. Double click to open one. Then click on the
link to open it. If the folders are open when you enter in, you have not logged
in properly and are in the site as a guest. Go back to step one. If you need
assistance, call the library at 860-346-4375.
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| How do I navigate once I get in? |
When you get in, you will see three
columns yellow folders. All of the resources of the Godfrey Scholar Premium
Databases, can be found in the folder with that name. The other folders hold
collections of non-commercial research sites that will save our patrons many
hours of internet searching. The newest database additions are in the New
Premium Resources folder.
To access the sites:
· Just click on a folder and it will open up to show you
the links inside.
· Put your cursor on a title that you
wish to explore. When you click on the link, a window will pop-up to the site
you have selected.
· Follow the search instructions
inside the link. Each individual website will have its own way of handling
searches. But there are a few hints that are not always evident:
· Some databases will have their own search engines. Some will display the
information in a table, some will display the information in book form which
will appear in PDF format with a toolbar you can use to turn its pages.
· When searching the newspaper sites, if you wish to search for
both the first and last name of a particular person, put the name in quotations
("John Smith"), otherwise you will get every John mentioned, as well as every
Smith, and not just John Smith.
· On the Library Catalog
sites, what you will find are a list of the resources found at that particular
library - not the resource itself - just the list. Then you can contact the
library to see if it will make copies for you, or find researchers there to
help, or perhaps get the resource through inter-library loan at you home
library.
· The Columbia Gazetteer is a good site for
getting information about places, for example trying to find out information
about counties or towns where you are searching.
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How do I end a session?
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Click on the Sign Out tab on the menu bar on
the top of the page.
If you forget this and just click the X at the top of the page, the next
time you sign in to your subscription you will see the message below:
"Your subscription is already in use. You may want to ensure that the previous
user properly exited the system using the 'Sign Out' feature.
Would you like to close the previously opened session?"
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Just click yes and you'll go right through to the folders.
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What is that yellow search box for? |
The yellow search box at the top of the page
above the folder icons corresponds to the small white check boxes next to
certain folders or resource names.
For example: The Canada folder in the right
column. There is a white box next to the Canada heading. If you click to open
the folder, you will see several other white boxes inside. Click on a box to
check it. You may have up to 10 individual boxes checked at one time. In the
yellow Search For box you can type in a keyword to search. Each of the resources
you have checked off will be searched for that keyword. A results list will
follow and selections may be viewed.
If there is no white box next to a
particular resource or folder, it cannot be searched with the yellow box. You
should follow the link and there will be a way to search when the page loads.
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| What is the AGBI? |
The American Genealogical-Biographical Index
(AGBI) is an every-name index to over 6 million names from 850 sources for
eastern United States research. The majority of these titles, all of which are
in the stacks at Godfrey Memorial Library, belong to over 700 family histories
published prior to 1920. Titles cover Connecticut as well as Maryland,
Pennsylvania, North Carolina, and South Carolina. Alabama, Kentucky,
Mississippi, Missouri, Tennessee, and Vermont are also represented.
In his preface, Fremont Rider said that the American Genealogical-Biographical
Index "should be the first tool used by every genealogical researcher in
seeking an answer for every question."
To find out more about the AGBI
or to request an AGBI search, mouse over the Search tab
(in the center of the menu bar) and a drop down menu will appear.
Click on AGBI Search.
Print the form, fill it out with as much information as you have about
the person you are researching, and mail it in to the library. You may
also fax your request to (860) 347-9874, or email it to
library@godfrey.org and type "AGBI Request" in the subject line.
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| How do I find out if you have a certain book in your library? |
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From the homepage, mouse over the Search tab
(in the center ofthe menu bar) and a drop down menu will appear.
Click on Godfrey Catalog. When the page loads, click on the Search tab on this
page. Type the book title or keywords you want to search in the box and click
Search. If the title appears on the results list the book is at Godfrey
Library.
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| I just subscribed to
the Godfrey Scholar Program online through PayPal. I received a transaction ID
number and a printable receipt but I didn't get a barcode to login, what should
I do?
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Please call the library at 860-346-4375 and one of our staff members will assist you.
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I can't login. I get a message that says,
"Invalid account entered. Please see your librarian."
What should I do?
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Be sure you have followed the login procedure
correctly (Refer to FAQ # 1 and be sure you haven't mistyped anything).
If you are certain that you have entered your barcode correctly
on the second line and you have used "godfrey" for your password
on the third line (all lower case, without the quotes),
but you still can't login: Check to be sure the top Library line reads: gdml7.
If that doesn't work, your subscription may be expired,
call the library at 860-346-4375 to verify your subscription's expiration date.
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I am having trouble with
NewspaperArchive.com. The page tells me how to sign up. What's happening?
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At times your internet security program (Norton, McAfee, etc.),
while trying to protect your computer from unwanted intrusions,
actually prevents you from viewing certain pages. When you are logged
in to Godfrey and you click on the NewspaperArchive.com link, your
computer is essentially making a request to access the newspapers in their database.
Their computer responds with a "Who are you, let me see if you are a
paid subscriber, show me your URL." But your security program says, "No!"
and blocks it out. The result is that you can't be authenticated as a valid
subscriber, so their response is, "Since I don't know who you are, I will
assume you are not a subscriber and I'll show you a screen that advertises
our product instead."
Check with technical support for your security software
and tell them the software is causing authentication problems, and ask them to
direct you.
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| I am a subscriber, how do I access NewspaperArchive.com? |
These instructions allow the referring URL to
be passed:
Norton 2003 and 2004 or later (2005 &
2006, they have the same interface so the instructions are the
same.)
Before you begin
to follow these instructions close all other windows and programs.
To create a rule that
permits referrer information
1. Open Norton Internet Security or Norton Personal
Firewall.
2. Do one of
the following:
· In Norton Internet
Security or Norton Personal Firewall 2003: Click Options > Internet
Security, and then click the Web Content tab.
·
In Norton Internet Security or Norton Personal
Firewall 2004 or later: Double-click Privacy Control, then click Configure, and
then click Advanced.
3.
In the bottom of the Advanced window, click Add Site.
4. In the New Site/Domain box, type the
name of the site that you want to receive the referrer information, and click
OK. (add www.access.newspaperarchive.com) The site name appears in the left
frame of the Options window.
5. Click the name of the new site.
6. On the Global Settings tab, under the
information about visited sites section, uncheck Use default settings.
7. Click Permit.
8. Click OK to close the
Options window.
Close out
of Norton. The Norton icon should be in your lower tray near your computer's
clock. Right click on the icon (it looks like a globe) and choose Disable
Norton Internet Security. A screen will pop up with the 5 minutes option
selected. Click the drop down menu and choose the 30 minute option (to give you
ample time to follow the steps.)
·
Launch your internet browser (ex: internet explorer).
Type in www.godfrey.org in the address bar at the top of the screen and click
enter. (Do not use favorites or a bookmark.)
· Login to the Godfrey
Library Scholar's portal that corresponds to your barcode number and click to
open the Newspapers/Journals folder. Double click on the NewspaperArchive.com
link.
·
After you are authenticated you should see, "Welcome to the Newspaper Archives
of the Godfrey Memorial Library."
While you are still on the NewspaperArchives.com page, right click
on the Norton icon (the globe) down in your lower tray near the clock. Select
Enable Norton Internet Security. You can use the NewspaperArchive.com site at
this point. If there is no other security application blocking/protecting your
computer you should be able to leave the NewspaperArchive.com site and enter it
again without difficulty while Norton is active.
Other databases may be affected by this as
well. Please email the library at library@godfrey.org if you need the referring
URL for another database.
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| I still have more questions, whom do I contact? |
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Telephone support is available during business hours:
Monday, Tuesday, Thursday, and Friday from 9AM to 4PM,
Wednesday from 9AM to 8 PM,
and 1st and 3rd Saturdays from 9AM to 1PM (Eastern Time).
Call 860-346-4375 or you can send an email with your question or concern to library@godfrey.org.
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| Return to FAQs |
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My subscription lapsed,
but I just renewed it online through PayPal. When I try to login a message says my
subscription has expired. Why did this happen and what should I do?
|
|
If your subscription has lapsed, a staff member
will have to reactivate your old barcode number manually. In most cases,
this happens before noon on next business day. You will also receive an email
confirmation when your number has been reactivated.
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| Return to FAQs |
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How do I use the Godfrey One-Step Search? |
From the Search tab on the Main Menu, click on Godfrey One-Step,
or click the One-Step Search button at the bottom-left of our homepage.
This will take you to an introduction page (which you should read at least once)
and the link to the Godfrey One-Step Search
form. It contains a set of fields in which you enter your Godfrey
barcode and password, and also the name you want to search for. Then
click the Search button. Because of the number of databases being
searched, your search may take a few minutes. Please do not click on
any of the "Show Hits" links until you see the words "End of Results"
at the bottom of your screen.
Below the search box you will see a button labeled "To All Godfrey Databases."
If at any time you decide that you want to stop One-Step searching
and you want to see our other resource folders, just click on it.
It takes you through the portal to the three columns of yellow folders.
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